After every delivery of a new vehicle, we are sending a short questionnaire with 3 questions to our client to support and encourage us with their feedback and performance review.
The testimonial below is the recognition of our daily hard work, customer focused communication, listening and preparing the best possible outcome for the client.
AMVS:: Are you happy, excited or thrilled with the performance of AMVS from the initial contact until delivery of the new vehicle? Or was it just an OK service with room for improvement?
Paul: My response: to be honest, I was blown away at the concept and the service! I have bought many vehicles in days gone by, and have always had the feeling that I have been sold what the dealers needed to sell...not necessarily what I wanted! Andre, you turned that concept upside down, and I am thrilled to have had you do what you did for me....
AMVS: Is there anything we could or should have done better, to get a bigger smile from you?
Paul: My response:....to be blunt, NO...
AMVS: Would you recommend AMVS to working colleagues, friends and family?
Paul: I have already started and will continue to do so...with great enthusiasm! I would certainly not mind one little bit if you want to use these comments, with my name.
Lennox Head Pharmacy NSW